Had the top sirloin steak was great! Service was wonderful! At the Apples in Mishawaka. Unlike the Portage Ave store, sat for 15minutes without even being asked for glass of water, I put call light on and waitress walked by look at light and ask table behind how there food was, I got up and left, called the manager he said she was new but was aware that she had walked passed me without saying a word.....
Edit: After this review I got a call from a woman at this Applebees (possibly the owner, but I'm not sure if she said). She was very nice and apologized. She also got my address and promised a gift card was on the way. I really appreciate that she took the time to reach out to me personally. While I can't bring myself to give full stars after the service I received, I certainly appreciate the gesture and am raising my review from 1 star to 3.
I went with friends from work. I ordered three apps (soup, a salad, and mozzarella sticks). I ordered the apps immediately when I arrived. It took them an HOUR AND 15 MINUTES to get them to me. Sometime around the 45 minute mark waiter came out and asked me if I was ordering anything. I told him I already had. He came out a few minutes later giving me some lame excuse. I cancelled the order shortly after that but they brought the food out anyway. I refused it. I don't mind mistakes, they happen. But I was really upset the waiter didn't just apologize for not putting my order in. Other people at my table got their orders, then their second orders, and I hadn't even gotten my apps yet. After everything that happened I never even got so much as an apology. They never even talked to me to ask why I canceled my order. Just all-round poor service. Other people at my table also got poor service, although not as bad as waiting over an hour for apps. I just really wish the waiter would have apologized instead of making excuses. I can understand mistakes, but lying to customers is just about the worst thing you can do, hence the one star.
Where to start! The food here was really good. The staff was very attentive and really friendly. I would recommend this place to anyone!
We have just had an amazing dinner!! Jessica H was our waitress and she was perfect. She was on top of everything! We never had to flag her down to ask for anything and she was interactive with our kids!! The food was great! (the music was perfect volume).
My family went to Applebee's on a Sunday morning we wanted to switch sections because it was so cold on one side of the restaurant. Once we switched our server Rickyea greeted us and assured me she would speak to her manager about the heat. We ordered our drinks and she came back within 1 minute of us ordering 6 drinks. We placed our food orders and she checked on us periodically through the wait of our food but not to the point where it was annoying. The restaurant was a little busy so I expected a wait we ordered well done steaks and chick entree's but the food came out quickly and refreshing as we waited all day to eat. Our cups never went empty it's a wonder how she had that many tables and still managed not to lose her cool we loved her as a server and we will be back Thanks for the amazing experience
Applebee S Neighborhood Grill Bar is a US Restaurant based in Granger, Indiana. Applebee S Neighborhood Grill Bar is located at 6615 N Main St, Granger, IN 46530, USA.
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