About a month before Christmas I made an online purchase and when I received my order a couple of the items were damaged. I went into the Heritage Square store a couple weeks later to make a return and was informed their return policy just changed and returns on orders longer than 30 days were no longer accepted. I checked the website which said that charm club members could return within a year. When I called the store back to refute they said the website just has not been updated yet. The website touted easy returns which is one of the reasons I felt confident ordering online. So much for that. Charming Charlie has lost any future business from me.
A great place to shop for jewelry and other accessories, but the prices can get steep. $15 for a necklace and earrings! I can get that much cheaper at Meijer or something. But the stuff they have there is always great; high quality and beautiful. Staff is also very friendly; unfortunately the music is so loud there, it's hard to hear.
What's not to enjoy when you have a plethora of jewelry to choose from? I don't recommend the gold plated stuff, seems to turn quickly. I shop when I have a coupon.
Always has cute things. Well stocked and decent prices.
Just bought some very cute sunglasses from here. They have a great selection to choose from!
Charming Charlie is a US Jewelry Store based in Granger, Indiana. Charming Charlie is located at 7321 Heritage Square Dr Suite 244, Granger, IN 46530, USA.
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